SATEEP Privacy Policy Last Updated: March 8, 2019


Our mission at SATEEP is to provide a widespread, world-class quality e-education for anyone, anywhere.

SATEEP Privacy Principles

Our Privacy Policy is fueled by our commitment to the following Privacy Principles:

We’re deeply committed to creating a safe and secure online environment for you the student learners for learning and tutors delivering the lectures.

We do not sell your personal information to third parties. We established ourselves as a focused organization so that our mission of education and your trust will not be in conflict other data uses.

We strive to provide you with access to and control over the information you give us, and we take the protection of your information very seriously.

We take extra precautions for our younger learners under the age of 13, including restricting child accounts to automatically block features that would allow a child to post or disclose personal information

About SATEEP and our Privacy Policy

SATEEP (“SATEEP”, “us”, or “we”) feels strongly about protecting your privacy. We understand how important privacy is to you, and we are committed to creating a safe and secure environment for learners of all ages. This Privacy Policy applies to SATEEP.com, and includes our mobile application, and online services (collectively, our “Service”), which are all owned and operated by SATEEP. This Privacy Policy describes how SATEEP collects and uses the information you provide on our Service, and describes the choices available to you regarding our use of your personal information and how you can access and update this information.

We will use the data we collect to provide you with a better experience and fulfill our mission of providing a world-class education for anyone, anywhere.

Our Privacy Policy describes what information we gather from our members and others who visit and use our Service, how we use that information, and what we do to protect it. By visiting or using our Service, you consent to the information handling practices described in this Privacy Policy.

A note about Student Records: SATEEP may be used by schools, school districts, or teachers (collectively referred to as “Schools”) in a classroom setting. When SATEEP enters into a contract with Schools to provide the Service as part of the School’s educational curriculum, we may have access to personal information about students (“School Users”). Please see the section entitled “School Users and Student Records” for information about how we collect and use Student Records gathered during the proposed provision of the SATEEP Service to Schools.

Your use of our Service and any information you provide on our Service are subject to the terms of this Privacy Policy, which is incorporated into and subject to our Terms of Service. Any capitalized terms used but not defined within this Privacy Policy have the meaning given to them in our Terms of Service.

Our Children’s Privacy Policy is available at the bottom of this page.

Table of Contents:

  • What information do we collect?
  • How we use the information we collect
  • How we share or transfer data
  • Marketing and Sponsored Content
  • Third Parties and Online Advertising
  • Your choice and options relating to data collection and use
  • How to access, update, or delete your personal information
  • Our approach to Data Security
  • School Users and Student Records
  • How does SATEEP protect Children’s privacy?
  • International Visitors
  • European Union Data Protection
  • Links to other sites
  • Changes and updates to this Privacy Policy
  • Contacting SATEEP

1. What information do we collect?

We take the information you provide to us very seriously, and we strive to put you in control of decisions around your information.

You can use many features of the Service without registering for an account or providing any other personal information. If you create an account on the SATEEP, you may provide to SATEEP what is generally called “Personal Information” or “Personal Data,” such as your full name, birthdate, email address or other information that can be used to identify you. Information which cannot be used to identify you as an individual is “de-identified” or non-personal information.

We collect information, including personal information, in a variety of ways which may vary according to your use of the Service and your account settings. The categories of personal information we collect may include:

  • Contact and profile information
  • Account and authentication information from third-party integrated services
  • Location information
  • Information about your browser or device
  • Bank details
  • Non-personal information which may be linked to your Personal Information

Below, we describe examples of the categories of information we collect from and about you when you use our Service:

Information you provide to us and information we receive about you from others

Contact and profile information.

When you create an account on the SATEEP, or communicate with us, we may collect personal information including your name, email address, and birthdate. After you register, you may also choose to provide additional information in your profile, such as your nickname, location (city), and other personal or demographic information. In addition, we may ask you for personal information at other times, such as when you contact our technical support team, send us an email, complete a user survey, or otherwise communicate with SATEEP.


Information from Integrated Sign-On Services.

If you decide to register through or otherwise grant access to a third-party social networking or integrated service (what we call an “Integrated Service”), such as Facebook, Google, Clever or similar single sign-on service, SATEEP may also collect Personal Information that is already associated with your Integrated Service account. You may also have the option of sharing additional information with SATEEP through an Integrated Service, as controlled through your settings on that Integrated Service. If you choose to provide such information, during registration or otherwise, SATEEP will treat the information as Personal Information and will use it in the ways described in this Privacy Policy.


Information obtained from other users.

We make available certain features on our Service that allow other users to provide us information about you. For example, a parent or teacher may provide information relating to a Child User, such as when a parent registers an account for their Child and provide us with certain information about the Child, such as user name and age.


Information provided by partners and other sources.

We may also receive information from third party organizations with which we partner to provide educational services. If we combine or associate information from other sources with Personal Information that we collect through our Service, we will treat the combined information as Personal Information in accordance with this Privacy Policy.


Information about how you access and use the Service

Information about your use of our Service.

We may collect usage information about your use of our Service, such as the number of logins, main subjects requested, reviews of tutors and the number of times particular tutors are requested etc. This enables us to better tailor educational experiences that are most appropriate for you.


Location information.

We may collect and use information about your location (such as your country) or infer your approximate location based on your IP address in order to provide you with tailored educational experiences for your region, but we do not collect the precise geolocation of you or your device. You may be able to change the settings on your computer or mobile device to prevent it from providing us with any location information.

Other information

Banking Details.

If you pay for a lesson through SATEEP, details will be collected for the processing of the payment. The particular bank or card details will not be stored on our servers but an anonymised information will be provided to you for your transaction invoice. For registered teachers, bank details will be requested and stored to ensure prompt payment owed after lectures have been given. SATEEP will ensure that these details are stored with the highest security, with notifications provided following any potential breach.


Usage and device information.

To provide a personalized learning and high-quality experience for our users, we may use various technologies that automatically record certain technical information from your browser or device when you visit our website, read our emails, use our Service or otherwise engage with us. This information is typically collected through a variety of tracking technologies, including cookies, web beacons, Flash objects, log files, and similar technology (collectively, “tracking technologies”). These tracking technologies cookies collect information about how you use the Service (e.g., the pages you view, the links you click, and other actions you take on the Service), information about your browser and online usage patterns (e.g., Internet Protocol (“IP”) address, browser type, browser language, referring / exit pages and URLs, pages viewed, whether you opened an email, links clicked), and information about the device(s) you use to access the Service (e.g., mobile device identifier, mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, and whether you access the Service from multiple devices). We may collect analytics data, or use third-party analytics tools such as Google Analytics, to help us measure traffic and usage trends for the Sites and to understand more about the demographics of our users. You can learn more about Google’s practices at http://www.google.com/policies/privacy/partners, and view its currently available opt-out options at https://tools.google.com/dlpage/gaoptout. We may also work with third party partners to employ technologies, including the application of statistical modeling tools, which permit us to recognize and contact you across multiple devices. Although we do our best to honor the privacy preferences of our users, we are unable to respond to Do Not Track signals set by your browser at this time.

We use or may use the data collected through tracking technologies to better display our website, to save you time, to provide better technical support, for promotional purposes, and to track website usage. For example, cookies help us to:

Keep track of whether you are signed in or have previously signed in so that we can display all the features that are available to you.

Remember your settings on the pages you visit, so that we can display your preferred content the next time you visit.

Customize the function and appearance of the pages you visit based on information relating to your account; for example, in order to default you to a particular study level, or to remember customized settings for a report.

Track website usage for various purposes including sales, marketing, and billing.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services (particularly those that require you to sign-in) may not function properly if your cookies are disabled. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it.

Deleting cookies does not delete Local Storage Objects (LSOs) such as Flash objects and HTML5. You can learn more about Flash objects - including how to manage privacy and storage settings for Flash cookies – on Adobe’s website or by clicking here. Various browsers may offer their own management tools for removing HTML5 LSOs. Please consult your browser’s “Help” function to learn more. If you choose to delete Flash objects from our sites, then you may not be able to access and use all or part of the sites or benefit from the information and services offered.

We and our third-party partners may also use cookies and tracking technologies for advertising purposes. For more information about tracking technologies, please see Section 5 “Third Parties and Online Advertising” below.

2. How we use the information we collect

SATEEP uses this information in the following ways:

To provide and enhance our Service.

SATEEP uses the information you provide or that we collect to operate, maintain, enhance, and provide all of the features of our Service.


To personalize your experience.

We use the information to personalize your experience while using the Service, including on various devices you may use to access the Service.


To communicate with you.

We use your information to communicate with you about your account and respond to inquiries. We may also use your Personal Information to provide you with information about SATEEP’s features, services and other offerings that may be of interest to you.


To understand, improve, and develop our Service.

SATEEP uses all of the information that you provide or that we collect from users to understand and analyze the usage trends, learning behaviors, and preferences of our users, to improve the way the Service works and looks, and to create new features and functionality.


We may also use information to maintain, develop, support and improve our Service and other educational products and services.

To enable your participation in SATEEP partnership arrangements.

We use your information to enable your participation in programs or features we may offer in partnership with third parties, to the extent you wish to participate in such programs.

For personal data subject to the European Union General Data Processing Regulations (“GDPR”), we rely on several legal bases to process the data. These legal bases include where:

The processing is necessary to perform our contractual obligations in our Terms of Service or other contracts with you (such as to provide you the Service as described in our Terms of Service);

You have given your prior consent, which you may withdraw at any time (such as for marketing purposes or other purposes we obtain your consent for from time to time);

The processing is necessary to comply with a legal obligation, a court order or to exercise or defend legal claims;

The processing is necessary for the purposes of our legitimate interests, such as in improving, personalizing, and developing the Service, marketing the Service, such as new features or products that may be of interest, and promoting safety and security as described above.

If you have any questions about or would like further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided below.


3. How we share or transfer data

SATEEP takes great care to protect the information you provide us. We do not rent or sell Personal Information that we collect from users with third parties.


SATEEP will disclose personal information when you post content which is visible to others on the Service (for example, teacher or site reviews), when you consent or instruct us to share your personal information with third parties, or when we have a legitimate business or legal need to share your information. We may also disclose anonymous or aggregate information that does not reasonably identify you as an individual. To learn more, see additional description below.

When information is visible to others on the Service by default.


Certain features and functions of the Service shares or makes your information accessible to others. As with most online services, once you make your Personal Information available to others online, it may be collected and used by the recipients or any other website visitor without restriction. You may wish to use a nickname or alias in your profile if you do not want your personal information shared with others in this way. For example, your personal information may be visible to others in the following circumstances:

Information you post to public spaces of the Service. When you post a question or answer to the Service, your profile, which could include your name, short biography, and city-level location, as well as the content of your posted comment, is visible to others on the Service.

Connecting with a Tutor. When your account is connected to a Tutor on the Service, the Tutor will be able to see your profile information, the questions and responses you post (if any), and other relevant information that may help personalise the lecture. Tutors may not be able to see your name (not only your username) as well as your email address.

With your consent or according to your instructions.

You may provide consent or authorization to share your personal information with third party applications or services in several ways. Please note that these third parties are not governed by SATEEP or the terms of this Privacy Policy. We recommend you review the privacy policy of any third party application or service before authorizing access to your SATEEP account information.

We may share information with your consent. SATEEP does not share your Personal Information with third-party organizations for their marketing or promotional use without your consent. In some instances, you may be able to grant us permission to share your Personal Information with authorized partners, not-for-profit organizations, and other entities that are not affiliated with SATEEP. In these cases, we will only provide to these third parties the information you have authorized or asked us to share to these third parties. You may also choose to share content with others by email, or by posting SATEEP content to social media sites such as Facebook or Twitter. These third parties may use your information as described in their own privacy policies.

We may share anonymous or aggregate data with others.

We may use data which has been de-identified and/or aggregated for product development, research, analytics and other purposes, including for the purpose of analyzing, improving, or marketing the SATEEP Services. In certain occasions, SATEEP may share this data with business partners to improve our services or offerings. If we disclose information to authorized business partners to conduct research on online education or assist in understanding the usage, viewing, and demographic patterns for certain programs, content, services, promotions, and/or functionality on our Service, such data will be aggregated and/or anonymized to reasonably avoid identification of a specific individual.

Other instances where we may share or disclose information for legal or business purposes.

We will share data with employees and service providers. SATEEP may share information with our employees and trusted vendors, third party service providers and other individuals to provide services or products for us or on our behalf, which could include analytics, hosting, marketing and similar services. When we share personal information with third party service providers or vendors, these third parties are contractually obligated to maintain the security and confidentiality of that personal information.

We may share data in the context of a change of business, including a merger or acquisition. In the event that SATEEP is involved in a merger, acquisition, bankruptcy, change of control, or any form of sale of some or all of our assets, your personal information may be transferred or disclosed in connection with such business transaction. If the transaction involves the transfer of Student Records to a third party, we will require the new owner to continue to honor the terms provided in this Privacy Policy, or we will provide the Users and Schools with notice and an opportunity to opt-out of the transfer of Student Records by deleting Student Records before the transfer occurs.

Other instances. SATEEP may release Personal Information if we have a good faith belief that access, use, preservation, or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process, or enforceable governmental request; (b) enforce applicable Terms of Service, including investigation of potential violations thereof; (c) investigate and defend ourselves against any third-party claims or allegations; (d) detect, prevent or otherwise address fraud, security or technical issues; (e) protect the rights, property, or personal safety of SATEEP, our users, or the public; or (f) as required or permitted by law.


4. Marketing and Sponsored Content

Messages from SATEEP

We may, from time to time, send you email regarding our products and services, or other third party products and services we think you may enjoy. For example, if we partner with a not-for-profit organization running a contest in your region we may send you an email notifying you of the partnership or contest. We will not share your information with the third party unless you opt-in to participate in the partnership or contest, and if so, the information we would share would be limited to that needed to facilitate your participation in the contest and enable you to redeem your prize. You can unsubscribe from these mailings at any time. See Section 6 below.


5. Third Parties and Online Advertising

Interest Based Advertising

SATEEP does not display any targeted advertising on our Service. However, we participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements.


6. Your choice and options relating to data collection and use

At SATEEP, we use Personal Information as needed for the purposes for which it was collected or where you have consented to our use of your Personal Information. We take reasonable steps to ensure that the Personal Information we store and use is accurate, complete, and up-to-date. If you discover that Personal Information or other data pertaining to you is inaccurate, incomplete, or out-of-date, please update your account information or contact us as outlined below.


You can choose to not provide us with Personal Information.

If you decline to register, however, SATEEP will not be able to provide to you certain features and functionalities found on our Service. You may later enable or access those features by providing SATEEP with the necessary Personal Information.

You can chose to provide only information which does not reasonably identify you to others. We recommend you select a username which is not related to your actual name, for example. You can also decline to provide any optional data in your public profile.


You can disconnect us from Integrated Services.

You may revoke SATEEP’s access to your account on any Integrated Service, such as Google or Facebook, at any time by updating the appropriate settings in the account preferences of the respective Integrated Service. You should check your privacy settings on each Integrated Service to understand and change the information sent to us through each Integrated Service. Please review each Integrated Service’s terms of use and privacy policies carefully before using their services and connecting to our Service.


You can unsubscribe from email communications.

SATEEP may, from time to time, send you email regarding our products and services, or products and services we think you may enjoy. Only SATEEP (or our vendors or service providers operating on our behalf) will send you these emails. You can choose not to receive these emails by clicking the unsubscribe link in any e-mail. Please note that you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, changes or updates to features of the Service, or technical or security notices.


7. How to access, update, or delete your personal information

How to access or update your information.

We want you to have access to your information, so that you can help keep it as accurate as possible. If you register and provide SATEEP with Personal Information, you may update, correct, or delete your account and information at any time by reviewing your profile information and preferences on your account settings page.


Parents can modify or delete Child User accounts. Parents who request to modify or delete School User accounts may be directed to contact the School.

SATEEP will work with Schools to provide parents access to information in School User accounts at the request and direction of the School. If you experience any difficulties in this process, please contact us.


How to delete your information.

To request deletion of your personal information at any time, please log into your account and select ”delete your account“ through Settings. You can learn more in our Help Center, here. Please note that your information will be retained in backup for up to one week. If you log back into your account within 24 hours, your account will not be deleted and you will need to go through the deletion process again.

We may not be able to delete data in all instances, such as information retained in technical support logs and other business records. We will not be required to delete any information which has been de-identified or disassociated with personal identifiers such that it can no longer be used to reasonably identify a particular individual.

Unless we receive a deletion request, we will retain your information for as long as your account is active or as is reasonably useful for operational purposes. For example, we may retain certain data as necessary to prevent fraud or future abuse, for recordkeeping or other legitimate business purposes, or if required by law. We may also retain information which has been de-identified or aggregated such that it can no longer reasonably identify a particular individual. All retained personal information will remain subject to the terms of this Privacy Policy.


8. Our approach to Data Security

Data security is important to you, and to us.

To protect your privacy and security, we take reasonable steps to verify your identity before granting you account access or making corrections to your information. For example, we may ask you to provide certain Personal Information to confirm your identity, and we may require that you create and use a password to access certain parts of our Service. You should create and maintain a strong password to help ensure the security of your account.

We try to ensure that our Service and information sent to us are safe, but no security measures are perfect.

SATEEP uses certain physical, managerial, and technical safeguards designed to preserve the integrity and security of your Personal Information and other information we maintain in connection with our Service. We cannot, however, ensure or warrant the security of any or all of the information you transmit through and to SATEEP, and you do so at your own risk. Once we receive your transmission of information, SATEEP makes commercially reasonable efforts to ensure the security of our systems. When you enter sensitive information, we encrypt the transmission of that information using secure socket layer technology (SSL) or similar technologies. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and will notify you of the security incident in accordance with applicable laws and regulations.


9. School (GROUP) Users and Student Records

We strive to implement best practices to protect the privacy of all of our student and non-student users, alike. To help our School partners address their obligations to protect their students’ data privacy, we have implemented additional controls and procedures for schools, groups, school districts and teachers (collectively referred to as “Schools”) when they enter into a contract with SATEEP to use the Service as part of the School’s educational curriculum. When the Service is used as part of the School’s educational curriculum, the personal information related to the School’s student users (“School Users”) that is (i) provided to SATEEP by a student or by a School, or (ii) collected by SATEEP during the provision of the Service to a School, may include information defined as “educational records” or other information protected by similar student data privacy laws. We call this information “Student Records.”

We collect, maintain, use and share Student Records only for an authorized educational and as described in our Privacy Policy, or as directed by the School, the School User and/or the student’s parent or legal guardian (a “Parent”).

We maintain a comprehensive data security program designed to protect the types of Student Records maintained by the Service.

We will clearly and transparently disclose our data policies and practices to our users.

We will never sell Student Records unless the sale is part of a corporate transaction, such as a merger, acquisition, bankruptcy, or other sale of assets, in which case we will require the new owner to continue to honor the terms provided in this Privacy Policy or we will provide the School with notice and an opportunity to opt-out of the transfer of Student Records by deleting the Student Records before the transfer occurs.

We will not make any material changes to our Privacy Policy or contractual agreements that relate to the collection or use of Student Records without first giving notice to the School and providing a choice before the Student Records are used in a materially different manner than was disclosed when the information was collected

How we share and disclose Student Records.

We disclose Student Records in the manner described in our Privacy Policy under Section entitled How We Share and Disclose Information. Depending on the features and account controls applicable to the School User accounts, we may share usernames and profile information with other users on the Service, such as teachers, coaches, or School administrators, and this information may be visible if a School User posts content in the discussion forums.

How we retain and delete Student Records.

We will not knowingly retain Student Records beyond the time period required to support an educational purpose, unless authorized by a School, student or parent. Many of our users continue to use their accounts for a personal, non-School purpose and may associate their accounts with the account of their Parent. In such cases, the user (or the user’s Parent) shall be responsible for account deletion requests.

All users, including School Users (or their Parents) can delete their accounts and all personal information associated with the account at any time through account Settings.

The School is responsible for managing Student Records which the School no longer needs for an educational purpose by submitting a deletion request when such data is no longer needed. Please note that SATEEP cannot comply with a School’s request to delete personal information in a user account except for School User accounts created by a School (i.e., using a School email address and/or an account login provided by a School) pursuant to a contractual agreement between the School and SATEEP, or unless the user (or the user’s Parent) requests deletion directly. We will also not be able to delete information associated with School User accounts that the School User has associated with a personal account.


Questions about Student Records.

If you have questions about specific practices relating to Student Records provided to SATEEP by a School, please direct your questions to your School.


10. How does SATEEP protect Children's privacy?

SATEEP does not permit children under the age of 13 (a “Child” or “Children”) to create an account without the consent and at the direction of a Parent or School. Please contact us if you believe we have inadvertently collected information from a child under 13 without parental consent so that we may delete the information as soon as possible.

Children under 13 may create an account with the parent’s consent. Please see the Children’s Privacy Policy to learn more about how SATEEP collects, uses and shares information associated with Child accounts


11. International Visitors

Our Service is operated and managed on servers located within the XXXXX, but due to the location of the parent company EsquaredLabs Limited, it is governed by the applicable laws of the Federal Republic of Nigeria. If you choose to use our Service from the United States, European Union, Africa or other regions of the world with laws governing data collection and use that differ from Nigerian Law, then you acknowledge that SATEEP will transfer your personal information for the purpose of performing the Service according to our contract (e.g., our Terms of Service) and for any other purpose for which you provide explicit, informed consent.


12. European Union Data Protection

Residents in the European Union using SATEEP services are entitled to certain rights with respect to personal information that we hold about them:

Right of access and portability. The right to obtain access to your personal information, along with certain related information, and to receive that information in a commonly used format and to have it transferred to another data controller;

Right to rectification. The right to obtain rectification of your personal information without undue delay where that personal information is inaccurate or incomplete;

Right to erasure. The right to obtain the erasure of your personal information without undue delay in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed;

Right to restriction. The right to obtain the restriction of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that personal information; and

Right to object. The right to object, on grounds relating to your particular situation, to the processing of your personal information, and to object to processing of your personal information for direct marketing purposes, to the extent it is related to such direct marketing.

You may also have the right to make a complaint to the relevant Supervisory Authority. A list of Supervisory Authorities is available here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. If you need further assistance regarding your rights, please contact us using the contact information provided below and we will consider your request in accordance with applicable law. In some cases our ability to uphold these rights for you may depend upon our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.


13. Links to other sites

The Service may link to and may be linked by websites operated by other entities or individuals. Some of these websites, such as the SATEEP Facebook or Twitter pages, may be co-branded with our name or logo. This Privacy Policy does not apply to, and we cannot always control the activities of, such other third-party websites. You should consult the respective privacy policies of those third-party websites.


14. Changes and updates to this Privacy Policy

SATEEP may modify or revise this Privacy Policy from time to time. SATEEP will notify users of any changes to our Privacy Policy by posting the revised Privacy Policy with an updated date of revision on our Service. If we change this Policy in a material manner, we will do our best to notify you of the changes by posting a notice on our website. Your continued use of the Services following the effective date of such update constitutes your acceptance of the revised Policy.

We will not make any material changes to our Privacy Policy that relate to the collection or use of Student Records without first giving notice to the School and providing a choice before Student Records are used in a materially different manner than was disclosed when the information was collected.


15. Contacting SATEEP

Please contact SATEEP with any questions or comments.

By email: privacy@sateep.com

You may also wish to visit the SATEEP Help Center and Common Questions and Resources page, which hosts useful FAQs and information that you may find helpful.


SATEEP Children’s Privacy Policy

SATEEP is committed to children’s privacy.

Protecting the privacy of children is especially important to SATEEP. For that reason, we created certain features designed to help protect personal information relating to children who are less than 13 years of age (“Child Users”). SATEEP does not knowingly permit Child Users to register directly for our Service without consent of a Parent or School. If SATEEP learns that Personal Information of a Child User has been collected on our Service without parental consent, then SATEEP will take appropriate steps to delete this information. If you are a parent or guardian (“Parent”) and discover that your child under the age of 13 has a registered account with our Service without your consent, please alert SATEEP at support@sateep.com and request that we delete that child’s personal information from our systems.


How children may register for and use our Service.

1. When a Child User signs up for a SATEEP Account we request Parental consent.

When a Child User registers for our Service, we request a birthdate, username, password, and a parent’s email address so that we can email the Child User’s Parent in order to seek consent for the Child to use the Service. SATEEP does not ask the Child User for any more information than is necessary to provide the Service to the Child User or to seek parental consent. The Child User is permitted to use the Service for seven (7) days through a Restricted Account (see below) while we notify the Parent for consent. If we do not receive Parental consent within 7 days, the Child User’s Restricted Account is closed, and the Child’s personal information is deleted from our systems.


2. When a Child User account is created by a School, the School may provide consent.

When the SATEEP Service is used by a teacher, school, or district (a “School”) in the classroom for an educational purpose, we permit the School to create Child User accounts and to provide the requisite consent for SATEEP to collect personal information of a Child User for this purpose, in lieu of parental consent. When Schools create accounts in this manner, we do not request additional consent from the Parent. However, when a School or other individual invites a Child User to join the Service and connect to a teacher or coach’s class using a class code, we request parental consent in the manner described below.


3. What information do we collect from a Child User?

We collect a username, birthdate, and Parent’s email address when a Child User registers for the Service, as well as any other personal information a Parent adds to a Child User’s account, as described above. We collect information about the Child User’s use of the Service as well as content the Child posts to the Service if such functionality is enabled by the Parent. We also collect usage and device information, as described in our Privacy Policy. We use this information to provide the Service to the Child User and for the purposes described in in our Privacy Policy’s section “How we use the information we collect.” We use the Parent’s email address to communicate messages about the account.


4. How to access, modify and delete your Child’s personal information.

As a Parent, you have the ability to access control information about your Child User t. To refuse future collection or use of your child’s Personal Information, you can delete your Child User’s Account by following the instructions in our FAQ.